MyRent · Automated communication

Every message. Right on time.

From booking confirmation to a thank-you after departure, MyRent sends personalised messages automatically according to the rules you set.

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Booking createdBooking.com · Airbnb · Expedia
◷2 days before arrivalYou set the rule
✉Welcome messageEmail · SMS · WhatsApp
✓ Message ready to send

Simple setup

You choose the rule. MyRent handles the routine.

Each automation combines a message template, a reservation event and a sending time.

  1. 01

    Create a message template

    Prepare an email template with the information your guest needs.

  2. 02

    Choose an event and timing

    Set when it is sent: before or after your selected event.

  3. 03

    MyRent sends the message

    The message follows your rule, without manually tracking the reservation.

Communication throughout the stay

Guests receive the information they need

Prepare communication for each key point in the guest journey.

  1. 01

    Booking confirmation

    A clear confirmation and a great first impression.

  2. 02

    Pre-arrival welcome

    Useful information before the trip.

  3. 03

    Check-in instructions

    Instructions for an easier arrival.

  4. 04

    During-stay message

    Stay available even when away from your phone.

  5. 05

    Pre-departure reminder

    An organised departure without surprises.

  6. 06

    Thank-you and review

    Ask for feedback at the right moment.

  7. 07

    Special offer

    Stay connected after the stay.

Connected to your business

One reservation flow. More ways to communicate.

MyRent connects reservation data with communication rules, so messages match the real moment in a guest's stay.

Available sending and connection options depend on your MyRent account configuration and the individual integration.

  • Booking.com
  • Airbnb
  • Expedia
  • Email
  • SMS
  • WhatsApp

MyRent AI

MyRent AI: the next step in communication

AI can help shape message content faster, while you retain control of templates, rules and timing.

✦

Create clearer communication and prepare messages more easily for different guest situations.

Learn more about MyRent AI

More control, less repetition

Communication that follows the reservation, not your schedule

✓Less manual sending and fewer missed steps.

✓Consistent communication for every property and guest.

✓More time for guests and your business.

MyRent

Set up messages once. Let them work for every reservation.

Let's discuss communication automation that fits your way of working.

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MyRent AI

A scheduled message is not an AI reply.

Automated communication sends prepared messages according to rules and events. AI communication in the portal responds to the guest's specific question and involves a person when needed. The two features complement each other.

Explore AI guest communication
Automatic reply
Human review needed
Urgent situation

Less routine replying. Important questions reach you.

MyRent news

MyRent products and integrations

MyRent Dark Mode is here: a more modern interface for everyday work

MyRent now has a new dark interface. Behind the new look is the same powerful Channel Manager and PMS our users rely on every day for reservations, pricing, guests, sales channels and property operations — now in a more modern and comfortable workspace.

2 min read