Professional and personalized email automation for renters, hotels and agencies. Save time and build your reputation: automatically send customized messages to guests – before arrival, during their stay, after departure.
MyRent Property management system enables landlords, hotels, campsites and travel agencies to communicate easily, personalized and automatically with guests using customized email templates for different situations - from welcoming to requesting.
Automated communication in the MyRent system is not just sending messages — it is a carefully designed hospitality strategy. Every contact with a guest is an opportunity to create a great impression, increase satisfaction and earn great reviews. MyRent allows you to send personalized messages at every key moment: from the first booking confirmation to the thank you message after departure.
See below which types of messages you can send automatically and how they contribute to better organization, greater professionalism and greater loyalty of your guests.
An automatic welcome message is sent to the guest immediately after the booking confirmation or a few days before arrival. It includes basic information about the property, the exact location on the map, the host's contact number, check-in time, and useful links (Google Maps, WhatsApp). A professionally prepared message immediately creates a sense of security and trust in the guest.
This message is activated 1–3 days before the guest's arrival. It includes arrival details: directions, parking instructions, entrance to the property, and any passwords for smart locks, WiFi access, or intercom. It helps guests plan their arrival without stress and avoids unnecessary calls to the host.
Perfect for apartments and facilities with smart locks, safes or QR codes. The message includes instructions for self-check-in: PIN code, access data, lock/safe location, instructions in pictures, technical support number. Everything a guest needs to know to settle in independently, even at late hours
After 1-2 days of stay, the guest is automatically sent a message with additional information: how to contact the host, house rules, local recommendations, services (bike rental, private tours, massages) and special benefits. This type of communication increases satisfaction and can increase additional income.
The day before a guest's departure, MyRent sends an automatic reminder with check-out time, what to do with keys, trash instructions, payment notes, or a security inspection of the property. This significantly reduces misunderstandings and ensures that the property is quickly prepared for the next guests.
After leaving, the guest automatically receives a personalized thank you message with a request for a review. You can include a direct link to Booking.com, Airbnb, Google or your own website in the message. This simple gesture increases the number of positive reviews and strengthens the reputation of your accommodation.
Thanks to CRM integration, MyRent allows you to target past guests with personalized promotional messages. Examples: “10% discount for loyal guests”, “Early booking for next summer”, “VIP weekend package just for you”. Automation ensures that guests feel valued and motivated to return.
Benefits for users
It saves time and reduces manual tasks
Consistent and professional message to every guest
Effortless personalization
Reduces the risk of communication errors
Strengthens brand and guest loyalty
Integrations
Audience
Small private landlords – fast, personalized contact without additional engagement
Travel agencies and large rental companies – scalable templates for a larger number of properties
Hotels and camps - standardized procedure for different accommodation units
+385 97 612 8621
info@my-rents.com