MYRENT · GUEST PORTAL
Guest Portal. Everything your guest needs, in one place.
From reservation confirmation to departure, guests can access their information, messages, stay details and important actions in one clear place.
- 31 days, €0
- No automatic charge
- Works in a mobile browser — no app installation
Reservation, stay and key information.
Guests can prepare required details in advance.
Messages and contacts stay with the reservation.
Guests can find the information they need most often.
MYRENT · GUEST PORTAL
AI messages that know when to ask a person — and when to escalate urgently.
The Guest Portal answers questions using available information, asks for human confirmation when an answer is unknown and alerts the owner when it identifies an urgent message.
AI replies
Answers to common questions based on available accommodation information.
Human confirmation when needed
When a detail is unconfirmed, AI requests a check instead of guessing.
SMS + WhatsApp for urgency
A message identified as urgent triggers an owner notification through enabled channels.
Do you have a hair dryer?
GuestThank you for asking. I do not have confirmed information about a hair dryer. I am forwarding your question to the host for a check.
Confirmation neededMyRent AISorry, I have lost my key and need to get in urgently.
UrgentGuestI have received your message. I am forwarding an urgent notification to the owner so they can help you.
MyRent AIA static example is shown according to your reduced-motion preference.
Animated demonstration with fictional messages. No real notifications are sent.
Availability depends on active modules and settings. Sending a notification does not mean the owner has read it; delivery time depends on the channel.
Guest Portal
From reservation to departure. One portal follows the whole stay.
Give guests a clear digital path through the most important steps before, during and after their stay.
- 01Reservation
- 02Prepare arrival
- 03Check-in
- 04Stay
- 05Departure
Reservation
Reservation details without searching through messages.
Dates, accommodation, reservation status, guest count, payment status and relevant stay details are available in one place.
Check in
Guests can prepare their arrival before they get there.
Guest details can be collected through the portal before arrival, making check-in preparation easier and reducing last-minute data entry.
Details prepared by the guest can be used in supported MyRent guest-registration and eVisitor workflows.
- Reservation
- 409,00 €
- Payment
- Paid
Payment
Payments and documents where guests expect them.
The portal can show payment status, available payment actions, company invoice requests, and documents or instructions linked to the stay.
Available functions depend on enabled modules and your payment setup.
Wi-Fi · Location
Wi-Fi, location and instructions. Fewer questions for the host.
Guests can find the network and password, accommodation location, arrival instructions, contact details and documents you provide.
Digital access
City View ApartmentMYRENT · Digital access
Digital access when you use a smart lock.
With a supported MyRent smart-lock integration, guests can receive the information needed to access the accommodation in the portal.
Availability depends on a compatible lock, active integration and property settings.
Learn more about digital accessGuest Portal
See the portal through your guest's eyes.
Switch between key moments of the stay. This is a demo with fictional data.
Hi, Ana!
Everything you need for your stay is here.
Reservation
Check-in
Stay
MYRENT
A better guest experience. Fewer routine questions for you.
Clearer information
Relevant information stays connected to the specific stay.
Less repetition
Guests can find Wi-Fi, location, documents and instructions themselves.
Smoother arrival
Important steps can be prepared before arrival.
More professional experience
Guests get a modern digital place for their stay.
Does the guest need to install an app?
No. The portal opens in a web browser on a phone, tablet or computer.
How does the guest access the portal?
Access is linked to the specific reservation. How you send that access depends on your communication workflow and settings.
Can guests enter details before arrival?
Yes. The portal can be used to prepare guest details before arrival. Available steps depend on your settings and enabled modules.
Can guests see payment information?
It can show payment status and available actions when the relevant modules and payment setup are enabled.
Can we show Wi-Fi and accommodation instructions?
Yes. You can show Wi-Fi, location, contact details, documents and other important stay instructions in the portal.
Does the portal work with smart locks?
Yes, with a supported MyRent integration for a compatible smart lock. Availability and the way access information is displayed depend on the specific integration and property settings.
MYRENT · GUEST PORTAL
Show guests that everything is ready before arrival.
Let us show you how the Guest Portal can fit your way of working.
31 days free, €0. No automatic charge.