KNOWLEDGE BASE · OFFERS
MyRent offers and website property links
An offer can guide a guest from an enquiry to the accommodation details on your website. This guide explains where to create an offer, how to verify the Property link and what to test before sending it.
01 / OFFERS
What is a MyRent offer?
An offer lets you prepare selected accommodation options in MyRent and send them to a guest. When the Property link is configured correctly, the guest can open the relevant property details on your website from the offer.
02 / STEPS
How to create an offer
Open Request → Offers, create a new offer and add the accommodation units you want to present to the guest.
Open Request
Use the left navigation to open Request and access enquiries and offers.
Choose Offers
Open Offers inside Request. Existing offers and the action for creating a new one are available there.
Create a new offer
Start a new offer and enter the information required for the guest enquiry.
Add accommodation
Select one or more accommodation units you want to present to the guest.
Check the property link
Before sending, open a property from the offer preview and confirm that it leads to the expected accommodation page.
Send only after testing
Send the offer after confirming that links, content and selected properties behave as expected.
03 / GUEST FLOW
What should the offer achieve?
A useful flow is: guest receives the offer → chooses accommodation → opens that property's details on your website. This gives the guest more information on a page you control.
04 / PROPERTY LINK
Property link connects the offer to your website
Property link is configured in User Settings. If it is missing or points to the wrong URL structure, the property in the offer will not open the expected page. Test a real offer after changing this setting.
This setting defines how an offer builds the link to the selected property's detail page.
Correct property
Confirm that the link opens the same accommodation unit shown in the offer.
Public page
The destination page must be accessible to the guest without an administrator sign-in.
Mobile view
Open both the offer and destination page on a phone because many guests will follow the link on mobile.
Property content
Check that the page contains the current photos, description and information you want the guest to see.
05 / TROUBLESHOOTING
Offer or Property link not working? Check this
Most issues can be narrowed down by checking the destination link, property mapping and the actual page a guest sees.
The property is not clickable
Check whether Property link is configured in User Settings and whether a valid URL can be formed for the property.
The wrong property opens
Check property mapping and the URL structure used by your website.
The link opens an error or blank page
Open the same URL in a private browser window to confirm that the page is publicly accessible.
The offer looks correct but the website does not
The issue is then on the destination page. Check its content, mobile layout and the data for that property.
06 / FAQ
MyRent offers FAQ
Where do I create a new offer?
Open Request in the left navigation, choose Offers and start a new offer.
Can an offer contain multiple properties?
Yes. You can present multiple selected accommodation units when that fits the guest enquiry.
What does Property link do?
Property link determines how a guest moves from the offer to the website page for the selected accommodation.
Why should I test an offer before sending it?
Testing confirms the complete guest path: offer display, property click and destination page.
What if I do not know which URL to use?
Check your website URL structure or contact MyRent support before using the setting in live offers.